IATF 16949 NC Management 不符合项管理

For IATF 16949 Audits (or integrated with ISO 9001) after Jan 1, 2021. / 适用于2021年1月1日后的IATF 16949 <或与 ISO 9001结合的>审核。

It also applies to the NCs issued due to an received performance complaint against the client. / 这也适用于由于收到对客户的绩效投诉而发出的不符合项。

Typical Process Flow and Timeline 典型的流程和期限

Items 项目	Major NCs 严重不符合	Minor NCs 轻微不符合	Led by 主导
Corrections, root cause analyses 纠正、根本原因分析	Within 20 days after audit 审核后的20天内	Within 30-60 days after audit 审核后的30-60天内	client 客户
Corrective actions, and evidences of actions and effectiveness 纠正措施、实施和有效性的证据	Within 60 days after audit 审核后的60个天内	As above 如上	client 客户
Follow-up 跟进	Verification with Special Audit within 90 days after audit 审核后的90天内进行特殊审核来验证	Typically off-site document review 通常非现场文件评审	DQS
Successful closure 成功关闭	within 90 days after audit 审核后的90天内	As left 如左	DQS
Report Approval 报告审批	Within 110 days after audit and within 20 days after above Special Audit 审核后的110天内且在上述特殊审核后的20天内	As left 如左	DQS
On-site Verification during next regular audit 下次例常审核中的现场验证	Not required 不需要	Required, unless done with Special Audit 需要，除非通过特殊审核完成了验证	DQS

Remark 注：

Above days are calendar days. / 上述天数是日历天。
If 100% resolved is applied for NC closure, Special Audit is required before next regular audit.
如果不符合项关闭采用了100%解决，在下次例常审核前需要进行特殊审核。

Document Editing 文件处理

In “NC management” section, the auditor clicks “Save NCs for organization” button to export nonconformity part of the CARA file (partial CARA file).
在 “不符合项管理”部分中，审核员点击“为组织保存不符合项”按钮以导出CARA文件的不符合项部分。
The auditor sends the CARA file (.JSON format) to the client. This file is only readable by the CARA system.
审核员将CARA文件 (.JSON 格式) 发送给客户。该文件只能在CARA系统中读取。
The client save the file in a local folder without changing the file name, to avoid data corruption.
客户将该文件存放在一个本地电脑文件夹，不要改变文件名称，以免破坏数据。
The client opens “CARA NC” / 客户打开:
https://nc-cara.iatfglobaloversight.org /.
The language can be chosen at “Settings / General”.
界面语言可以在 “Settings / General” 中选定，例如中文 (Chinese)。

The client click “Start / Load Report” to import the CARA file from the auditor.
客户点击 “开始 / 报告导入” 导入从审核员发来的CARA文件。

The client edits the responses to NCs within CARA.
客户在CARA中填写不符合项的处理。
The client exports the CARA file in .JSON format and save it into a local folder.
Don’t change the file name, and do use a folder other than that for the file from Lead Auditor.
客户导出.JSON 格式的CARA文件，并保存在本地文件夹。
不要改变文件名称，并使用一个与存放审核组长发来的文件不同的文件夹。
The client sends this JSON file by email to the Lead Auditor.
客户将此.JSON 格式的文件通过邮件发送给审核组长。
The client can save another file in pdf format for internal use, with the Print button in CARA.
客户也可以使用CARA应用程式中的打印按键，另存一份pdf格式的文件作为内部自己使用。

At CARA (Not NC CARA) webpage, the Lead Auditor imports the NC CARA file by clicking “Load client NC management” for further processing.
在CARA (非NC CARA) 网页，审核组长点击 “加载客户不符合项管理” 然后导入NC CARA文件进行处理。
Any rework needed on the responses would follow the same steps.
如需重做，重复以上步骤。
Video tutorials is available at webpage of CARA NC:
CARA NC 网页里有视频指引：
https://nc-cara.iatfglobaloversight.org/#!/videoTutorial
(在网页按上述改选中文版面后，在左边按“Video tutorials”即可播放中文版。)

Supported Browsers 可用的浏览器

Edge, Chrome, Firefox and Opera with current versions are fully supported.
支持Edge, Chrome, Firefox 和 Opera的当前版本。
Internet Explorer from Version 11 is supported but is not recommended to use since it is not very fast.
虽然支持 Internet Explorer 版本11 ，但不建议使用，因为速度不是很快。
Apple’s Safari is not supported.
不支持Apple的Safari。
Apple iOS devices can’t create files within the browser so no data backup is possible. The usage is not recommended.
苹果设备无法在浏览器中创建文件，因此无法进行数据备份。不建议使用此方法。

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